Homepage Spring Header
  • On Mar 14, 2024
    Olinda from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I booked online, I got a message that my package would be sent by mail to my address (NYC), is that correct? what exactly is sent? I'm abroad visiting my daughter. Can I get that at check-in?

    Welcome to planDisney, Olinda! Your visit to the Walt Disney World Resort is right around the corner! Thanks so much for stopping in with your question.

    A few things could be coming in the mail, depending on the type of vacation you have booked. If you purchased theme park tickets as part of your vacation package and chose to receive the tickets by mail, they are usually delivered after two weeks by standard mail. 

    The very best way to find out what might be delivered is by calling the Resort directly. A Cast Member will be happy to help you sort out the details, so that you have everything you need for your vacation in a few weeks. 

    Olinda, I hope I've been helpful. Please feel free to come back to see us if you have any more planning questions. It's always our pleasure to help you with all the details of your next vacation!

thumbnail image for Veronica

Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.