Asian Family; Multigenerational
  • On May 27, 2025
    Jessica from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I booked a hotel/park ticket package through your website. My tickets aren't showing in my account and I can't find ticket numbers in my confirmation emails to link them.

    Hi Jessica, and welcome to planDisney! It sounds like you have an exciting visit planned to the Disneyland Resort this summer, and I’m happy to help you prepare for what is sure to be a magical vacation.

    When guests purchase a Vacation Package that includes a hotel stay through the Disneyland Resort website, theme park tickets may not appear in their Disneyland account right away, even though park reservations can still be made. If you booked a Vacation Package, I recommend confirming that it’s properly linked to your MyDisney account. You should have received an email with the subject line “Disneyland Confirmation” that includes step-by-step instructions on how to link your package. Once everything is connected, you’ll be able to view your plans in the Disneyland app, including any dining reservations or Enchanting Extras you may have booked. It’s also a great time to explore seasonal offerings, like summer-themed snacks or the latest cold brew creations from Jolly Holiday Bakery or Cappuccino Cart.

    Once your Vacation Package is linked, you can verify that your theme park tickets are properly connected by visiting the “My Plans” page on the Disneyland website or app. If your tickets haven’t shown up, check that same confirmation email. It should include a Ticket Confirmation Number. You can manually enter it by hovering over “My Disneyland” at the top of the homepage and selecting “Link Tickets and Passes.” From there, just follow the prompts. And if the tickets still do not appear, don’t hesitate to reach out to Disneyland’s “Tickets” or “Vacation Packages” support teams. They’re incredibly helpful, especially during busy summer travel periods.

    Also, your visit is perfectly timed! The Disneyland Resort’s 70th anniversary celebration is bringing an extra dose of magic this summer. The dazzling Paint the Night parade and Wondrous Journeys nighttime spectacular are lighting up the resort in spectacular fashion. Plus, A Tapestry of Happiness on the façade of “it’s a small world” and the energetic Better Together: A Pixar Pals Celebration! in Disney California Adventure make this season one to remember.

    I hope this helps, Jessica! If you have any more questions, please stop by planDisney again. We’re always happy to help you dream big and plan smart.

    Wishing you a magical stay,
    David
thumbnail image for David

Meet the Panelist: David, California

Hey there! My name is David but my friends (like you!) call me "Q." My wife, our twin daughters, and I have been Disney fans our entire lives. In fact, most our major life milestones have been celebrated at Disneyland and California Adventure, from our honeymoon to celebrating our daughters' entrance into elementary school. As an amateur photographer, attention to detail is key and I bring that same spirit to helping you plan the most magical trip. Whatever your question is, I have a Q-Tip for you! Learn More About David

Related Video

  • thumbnail image for Disneyland Resort Tips Every First Timer Should Know | planDisney Podcast – Season 2 Episode 12

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.