Mom and Child wearing Magic Bands
  • On Apr 17, 2024
    Tracey from Kent Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If you have booked your Disney hotel and tickets through another operator and not through Disney direct can you still link your hotel and ticket reservation to the My Disney Experience App? Would you need a special code from the operator to do this? Thanks

    Hi Tracey!
    Welcome back to planDisney.

    It's always a pleasure to assist fellow guests from the UK, and I'm very happy to help you organise your holiday reservation so you can start planning for your holiday.

    The good news is that as of 9th January 2024, we no longer need to make any park reservations, so you don't need to have your reservation linked to your account in advance of your trip (where previously we needed to do this in order to make park reservations).  

    Your tour operator should have given you a booking reference which you can use to link your hotel and tickets online.  As you have booked a package (including a hotel and park tickets), go to your My Disney Experience on the website at , set up an account, then click on 'Plans and Tickets".  By entering your Booking Reference under 'Resort Hotel' 'Link a Reservation', both your hotel and ticket details should appear under your plans.  Then you'll be set to go. 

    If you haven't been given a Disney Reservation Number, you'll need to contact your tour operator directly for this, as you can't access it from anywhere else. 

    When you arrive at your Disney Resort hotel, the cast members at the Front Desk will be able to assist you if you are still having difficulties linking everything to your account.  If you are using Disney bands, they will also link them to your account so you can use them for charging, theme park admission and unlocking your hotel room.  If you don't wish to purchase Disney bands you can request Key to the World cards which will operate in the same way as Disney bands, and they are free of charge.  

    If you need further clarification about any of the above, please send me a direct question and I will be happy to help you plan your magical holiday to Walt Disney World Resort.

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Meet the Panelist: Sue, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Sue

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