Mickey and Donald On beach at Castaway Cay; ship in background; family flying with characters
  • On Oct 25, 2024
    Filipe from Loule Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I Just booked a Disney Cruise Line, I'm staying at a Disney Hotel and add ground transportation, but in my confirmation email the pick up and drop of are at Orlando International instead of the hotel, what should I do ?

    Hello Filipe,

    Welcome to planDisney! How exciting to have a Disney Land & Sea holiday in your future. That's my favorite way to enjoy Disney!

    If you are staying at a Walt Disney World Resorts Collection Hotel and you booked Disney Cruise Line ground transportation to Port Canaveral but your confirmation email is not correct, you will need to contact Disney Cruise Line. A shoreside Cast Member will help and make sure your embarkation day is as seamless as possible. 

    While you are thinking about your cruise plans, make sure to mark your calendar for your Onboard Booking Window. This is the date when you can book your Port Adventures, onboard activities (like Beverage Tasting Seminars), and specialty dining. The date is based on your Castaway Club status, so if it is your first Disney Cruise, your date will be 75 days prior to your sailing date. 

    If you have other questions while you plan, Filipe, please write back and let us know! 

    Bon voyage and many magical memories,
    Shannon
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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