DLR Halloween Header; Photo of a large mickey  jack'o'latern decoration on Main Street; night
  • On Aug 12, 2024
    Janine from Zurich Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a 2-day-pass with parking and genie service for September. When I click on "Access My Tickets", it only shows my parking vouchers. How/When do i get access to my park tickets/reservations?

    Hi there, Janine!

    Thank you for stopping by planDisney. It sounds like you are visiting Disneyland Resort in a few weeks. How fun! Halloween Time at Disneyland begins on August 23, 2024, and continues through October 31, 2024. Make sure to set aside time to enjoy the seasonal festivities and Halloween additions on select attractions, like Haunted Mansion Holiday and Guardians of the Galaxy - Monsters After Dark.

    I recommend looking through your email inbox to find your Ticket Confirmation Number. The subject line is often titled "Disneyland Confirmation." You should be able to add your Ticket Confirmation Number to your MyDisney account on the Disneyland website. From the homepage, highlight "My Disneyland" at the top of the page and move your cursor down to "Link Tickets and Passes." This is where you should be able to connect your theme park tickets if they are not already there. After that is done, make your theme park reservations as soon as possible. Theme park reservations do reach capacity and might not be available the closer you get to your arrival date. 

    Guests who purchase a Vacation Package that includes a hotel stay on the Disneyland Resort website might not see their theme park tickets in their Disneyland account until a few days before their arrival date. However, park reservations can typically be made before your tickets appear in your account. If you purchased a Vacation Package, verify that the package is linked to your account. Review your confirmation email for instructions to connect your Vacation Package to your account (if it is not currently listed). 

    After completing that step, highlight "My Disneyland" and select "Make or Modify a Park Reservation" to make your theme park reservations. The Theme Park Reservation Availability Calendar currently shows availability on most days in September (subject to change at any time). If you are unable to find your tickets or continue to experience issues, you may want to contact the Disneyland "Tickets" or "Vacation Packages" lines.

    Janine, welcome to the United States! I hope you have a fantastic trip and make many special memories at Disneyland Resort!

    Magic Happens!
    Jen
thumbnail image for Jen

Meet the Panelist: Jen, Nevada

Hello from Nevada! I'm Jen - a married mom, social worker, and lifetime collector of Disney experiences. Disneyland Resort has been my "home away from home" since I was a child, and Walt Disney World Resort has become one of my favorite vacations spots as an adult. Whether it's celebrating special occasions, dining with food allergies, or making use of digital tools, I love helping Guests maximize their time and fun while visiting Disney destinations!  Learn More About Jen

Related Video

  • thumbnail image for Disneyland Resort Tips Every First Timer Should Know | planDisney Podcast – Season 2 Episode 12

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.