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Mom And Daughter Laughing together on Hammock at beach
  • On Mar 15, 2012
    Sara from CT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I book a port adventure and my son decides not to go, can I get a refund? Our cruise is surprise to him and I don't want to ruin the surprise by asking him before we arrive to the ship.

    Hi Sara!

    You must be great at keeping secrets because I think I would burst if I tried to keep a Disney Cruise a secret until the embarkation day!  Your son is definitely in for a wonderful surprise that I'm sure he will never forget!  I wish I had better news for you, but the Port Adventure cancellation policy does not work well with your plan.  To be able to get a refund, you must cancel three days prior to sailing.  I have my fingers crossed that your son will want to experience the excursion that you have planned!  If he is unsure, don't hesitate to stop by the Port Adventure Desk onboard so he can hear the details from a Disney crewmember. Sometimes they are able to provide a little more insight that might change his mind!

    I'm so glad you visited the Moms Panel with your question!  If you think of anything else, please let me know!  I'm happy to help!

    Good luck with your magical surprise!

    Nancy

thumbnail image for Nancy

Meet the Panelist: Nancy, Georgia

Ahoy there!I'm excited to help you plan a magical voyage filled with pixie dust onboard one of the magnificent Disney cruise ships. As a mom of two,I love planning a Disney cruise and can't wait for you to experience all that DCL has to offer. Learn More About Nancy

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