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  • On May 19, 2022
    Kim from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a billing issue. Who do I contact? Post vacation.

    Welcome to planDisney, Kim!  We are glad you brought your question to us today.

    I hope you have returned home with your heart full of magical memories after your recent visit to Walt Disney World Resort.  I am sorry to hear you have a billing issue.  For billing inquiries, contact Guest Services at guest.services.billing@disneyworld.com or call 407-828-5630.

    If you recently stayed at a Disney Resorts Collection hotel and would like to review a summary of your room charges, you should have received an email from disneyresorts@disneyworld.com with the subject line "Your Disney Resort Hotel Receipt".  For your convenience, I have also included the phone directory for the Help Center.

    Please let us know if you have any additional questions. We are always happy to help.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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