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  • On Aug 8, 2023
    Tracy from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Where can I see my balance and make a payment. I’m not seeing the link under my plans

    Hey there, hi there, Tracy!

    It’s always a delight to see you at planDisney! Thanks for stopping by with your question for us. 

    I hope you’re as excited as I am about your Walt Disney World Resort vacation! You’re going to be surrounded by magic, and when you leave the theme parks, you won’t be leaving the legendary storytelling and unique theming because your Disney Resort hotel is full of enchantment and fun!  

    Tracy, I’m happy to help you locate your Vacation Package balance. Please head to the Walt Disney World Resort website, and on the top right corner, select the My Disney Experience logo. From the drop-down menu, you’ll want to head to your My Plans section, where you should see your Disney Resort hotel reservation. Next to it, you should see the option to Make a Payment. When you choose this option, you should be able to see your remaining balance details. 

    For room-only reservations, your remaining balance will not be displayed on your My Disney Experience account; however, your balance will be in the confirmation email you received when you booked your stay. 

    If you’re still unable to see your balance, feel free to call and speak to a friendly Cast Member at Disney Resort Hotel Reservations, and they’ll be happy to help!

    I love taking a break from the parks in between my Walt Disney World Resort vacation to enjoy and explore all the Disney Resort hotel has to offer; I spend the day relaxing by the pool and making delicious dining reservations at the resort so I can take it slow in between the hustle and bustle of the vacation. With so many perks, it’s definitely worth taking a day to rest and enjoy the amenities at the resorts before hitting the parks again!

    Wishing you an enchanting visit, Tracy!

thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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