Back to Your Answers
  • On Aug 18, 2019
    Gretchen from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We just got back from our 7 night cruise on the Fantasy and did not get a chance to purchase our photos from Shutter. Is it still possible to purchase them?

    Ahoy Gretchen!

    Welcome back to the Disney Parks Moms Panel.  I hope you had a magical time onboard the Disney Fantasy!  

    I love bringing home treasure from our cruises.  Some of my favorite gems are the professional photos taken onboard during our sailing.  It is not too late for you to collect these golden memories you made while onboard.

    Photos taken onboard are archived for 28 days after your sailing, but could be held up to six weeks after your cruise debarkation.  The Image Group will be able to confirm if your images have been held longer than 28 days.  You can contact them directly if you are interested in purchasing photos taken during your sailing to find out if they are still available for purchase by visiting their website at http://image.freshdesk.com/support/home.

    Now that you have returned, don't forget that you part of the Castaway Club and have access to so many great perks the next time you sail with Captain Mickey!

    Good luck searching for all of your treasures from this last cruise and all of your future sailings!  Cruise back to the Disney Parks Moms Panel if you have any questions as you plan your next adventure.

    "Sea" ya real soon!  Angie
thumbnail image for Angie

Meet the Panelist: Angie, Minnesota

Hello there Castaways! I have followed the adventures of mermaids and pirates alike since I was a young princess myself.  Disney and the sea are two of my passions.  My husband and I, along with our two little adventurers, love traveling the world sailing on Disney Cruise Line.  Let's work together to chart a course to a vacation that you will remember for a lifetime! Learn More About Angie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.

 

 

Internet Explorer FireFox Safari Chrome