Mickey and Minnie Mouse with The Wish
  • On Mar 11, 2024
    Anne from AK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I just came back from my first ever Disney Cruise, and it was beyond FABULOUS. Mainly because of the wonderful Cruise Cast Members. How do I submit a Cast Compliment for specific cruise staff?

    Hi there, Anne,

    Wow! I'm so happy to welcome you back to planDisney and to hear that you had an infinity and beyond fabulous Disney Cruise Line adventure!

    The Disney Cruise Line Crew and Cast Members make everything more magical, don't they? As Guests, we can make magic for them by submitting Cast Compliments, so I'm happy to help you find the best way to share your gratitude with your particular magic-maker.  For Disney Cruise Line Cast Compliments, there are a few options:

    1. You can send an email through the Disney Cruise Line website. On the form, under the Subject, select My Recent Cruise. Be sure to be as specific as possible, including names, hometowns, and where the Crew or Cast Members were stationed aboard the ship.
    2. You can send an email directly through Disney Cruise Line Guest Communications. Again, share the specifics of the Cast interaction you experienced that made your vacation special.
    3. You can use the Live Chat on the Disney Cruise Line website. You should see the dark blue Live Chat "button" on the right-hand side of the website. Just let the Cast Member know you have a Cast Compliment to share and ask them to please pass it along.
    Anne, I suggest you use each of these methods to ensure the compliment gets to the right place! I know that your message will be happily received. 

    I hope you have another Disney Cruise Line vacation on the horizon. Itineraries for Summer 2025 were recently released and are available to book soon. Since you have completed your first cruise, you are now a Silver Castaway Club member! One of the benefits of your Castaway Club membership is having the opportunity to book cruises before the general public, so take advantage of this special perk if you can. 

    Thanks for trusting planDisney with your questions, Anne. Sail by again any time!

    Wishing you many more magical memories,
    Shannon

thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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