• On Jun 2, 2021
    Jessi from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are attending WDW in July with extended family & are unsure how to navigate counter service how that they require mobile ordering. We were planning on charging all food to the rooms via our Magic Bands but how does that work with MO?

    Welcome to planDisney, Jessi! 

    I have taken a lot of trips to the Most Magical Place on Earth with my very large family, and I am happy to help you navigate the ins and outs. 

    I will admit, at first Mobile Ordering seemed daunting, but now I can not visit without it! 

    What you will want to do is to log into your My Disney Experience Mobile App and click the blue plus at the bottom of the app and select "Order Food." You will then be able to select your restaurant and your estimated pick-up window. Once you select your window, you can place your order. When you are near the restaurant simply click the button to let them know you have arrived and the app will let you know when your order is ready! 

    While you can not use a MagicBand with Mobile Ordering, you can use the same card that you have on file with your MagicBand when you go to check out. If it is easier, you can also use a Disney Gift Card

    With a larger group, I recommend that each family places their own order. Just discuss what location you want to order at, and what pick-up window you would like before you order. 

    Now for the reason that I love Mobile Ordering! 

    I like to place our orders while we wait in line for an attraction, about an hour or so before we want to eat to ensure we get the pick-up window that works for us. Once we arrive at the location, one or two members of our party go to pick up the order while the rest of us find a table. Finding a table and settling down with a large group is so much less stressful than corralling everyone in line trying to decide what to order. 

    I hope that this eased your mind a bit, Jessi! We here at planDisney are experts with traveling with large groups so please come back with any other questions! 

    See you real soon!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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