Guardians of the Galaxy at Night; EPCOT
  • On Mar 3, 2024
    Laurie from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I attempted to get on the virtual queue for Guardians at EPCOT this morning, and when it was confirmed, the names shown in my party are random people I don’t know. What can I do?

    Hey there, Laurie!

    Welcome back to planDisney. We're delighted you've dropped by with another fantastic question about your current Walt Disney World Resort visit! I hope your Disney day is off to a wonderful start - apart from the My Disney Experience mobile app mix-up. Don't worry, Laurie - I'm here to help you work through this issue to get you on your way to more Disney thrills!

    I understand you were able to secure a virtual queue boarding group for Guardians of the Galaxy: Cosmic Rewind for yourself and... others. Whoops! While I've never experienced this specific issue personally, I have had other mobile app troubles while visiting the theme parks. Whenever mobile app issues happen, it's important to chat with the Guest Experience Team to resolve them. I recommend proceeding to the nearest Guest Experience Team at your earliest convenience to correct your boarding group. These locations can usually be identified by a large blue umbrella and several friendly Cast Members nearby!

    Laurie, after your issue has been sorted out, I encourage you to confirm you're operating the most up-to-date version of the My Disney Experience mobile app and have appropriately linked all of your travel party members via your Family & Friends List. While it's possible that this issue was just caused by a random glitch, it's always best to run the most updated version of the app for the best experience.

    I hope you've found this information helpful as you continue on with a day filled with thrills, Laurie! I wish you and your group a most magical time at the Walt Disney World Resort and encourage you to stop back by planDisney with any additional questions you might have. We're here to help you maximize the fun factor!

    Wishing you magical memories,

thumbnail image for Lauren

Meet the Panelist: Lauren, Michigan

Hello friends! I'm Lauren M. from the Mitten State. I'm a mom, scientist, runDisney enthusiast, Disney Vacation Club Member, and self-proclaimed connoisseur of Disney snacks! For my family, it's a mix of both new and nostalgic that keeps us returning to the Walt Disney World Resort year after year. Throughout my life, I've been fortunate enough to experience many milestones and unforgettable moments at Disney Destinations and I can't wait to help you make magical vacation memories of your own! Learn More About Lauren

Related Video

  • thumbnail image for Disney Thrills | planDisney Podcast - Season 2 Episode 5

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.