Family Walking by Castle; mom; dad; son; sleeping beauty castle
  • On Mar 7, 2024
    Sand from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I attempted to renew and upgrade my magic key and it looks like I now have a separate pass. My old enchant key expires at the end of the month. The new Believe key is missing letters to my name. I don’t know how to adjust this. Please advise.

    Hey there, Sand, welcome to planDisney, a magical place on the internet!

    Congrats on renewing your Magic Key pass! So glad you were able to get an upgrade to the Believe Magic Key pass. You've locked in extra days of magic for another year. I'm happy to help you get your name updated and share some insight into what you're seeing with your pass.

    Current Magic Key pass holders can renew no sooner than 30 days before their pass expires. If the pass is renewed at a higher tier, it will populate that new pass that begins the day after the old pass expires. Once the new pass takes effect, the old pass will disappear from your Disney account on the website and in the Disneyland app. To correct your name on the pass, you'll need to contact our friends at Magic Key Holder hotline and they can assist you with that update!

    I'm excited that you'll be arriving in just another week, we are currently enjoying the Disney California Adventure Food & Wine Festival! I had the pleasure of attending with my planDisney pal, Melissa H., and we thoroughly enjoyed tasting around the festival marketplace kiosks! We recommend the Snickers Macaron (if you're safe to eat nuts) and the Peach Cobbler Cocktail, boy were they delicious! There are many varieties and food options for those with dietary restrictions and preferences, too!

    Well, Sand, I really hope that you're able to get everything updated soon and that you have the most magical time at the Happiest Place on Earth next week! Visit us again if you have more questions!

    Adventure awaits!
    Camille

thumbnail image for Camille

Meet the Panelist: Camille, California

Hiya pals! I’m a California dreamer, wife of over 20 years, and mama to five. Traveling to Disneyland with a large family is fun and sometimes overwhelming, but I'm here to help! When I'm not strolling down Main Street, U.S.A. with a churro in hand, I'm crafting gifts for my shop and supporting organizations with HR, branding, and communications! I love finding ways to infuse Disney magic into every aspect of my life! I can’t wait to show you a whole new world at the Disneyland Resort! Learn More About Camille

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