Woman in wheelchair boarding WDW bus
  • On May 3, 2024
    Elizabeth from Puerto Rico Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have artrosis in my right knee. It is very painful to walk long distances. Do I need documentation to enter the park in a wheelchair?

    Hello Elizabeth, welcome to planDisney! We are thrilled to have you here. I understand how important this question is for you, and I know you will have a fantastic time at the theme parks.

    I'm delighted to share that the Walt Disney World Resort is designed with exceptional accessibility in mind. All guests, regardless of their needs, can fully enjoy the rides and attractions. You're more than welcome to bring your own wheelchair, and there's no need for any documentation. Alternatively, if you'd prefer to rent a wheelchair or Electric Conveyance Vehicle (ECV), you can do so at any theme park, water park, or Disney Springs. You can find the updated rental prices on the wheelchair and ECV rental pages

    If you decide to rent a wheelchair or ECV, you can do so for a few days or for your entire stay—renting for your entire stay will even get you a discount! Just remember that you can't leave the parks with the wheelchair. If you're heading to another theme park on the same day, just show your receipt at the next location, and they'll give you a new one! To rent, you'll need to be 18 years old and have a photo ID. 

    Even though you can't book a wheelchair or ECV in advance, there are always plenty available on a first-come, first-served basis. If you prefer, you can also book one with ScooterBug, a private mobility rental company in the Central Florida area, which is a Disney Featured Provider for stroller, ECV, and wheelchair rentals. Or, as we mentioned earlier, you can simply bring your own! The choice is yours, and we're here to support you.

    I hope this information helps with your planning, Elizabeth! Before your visit, it may also be helpful to check out the Services for Guests with Mobility Needs page to learn about all the available services that can make your visit even better. Please feel free to reach out if you have any additional questions. It's always a pleasure to help a friend like you.

    Cheers
    Nilson
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Meet the Panelist: Nilson, Ontario

Hello from Canada's capital, Ottawa! I'm a devoted husband and a proud father of two energetic boys originally hailing from vibrant Sao Paulo, Brazil. When I'm not working as a marketing director or training to get my pilot's license, I'm deep in plans for our next magical escapade to the Walt Disney World Resort. Learn More About Nilson

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