Mom and Child wearing Magic Bands
  • On May 3, 2024
    Nicole from East Yorkshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have magic bands from our previous trips. We used the wall monitors to scan our bands to collect our ride photos. We are aware that GoG ‘picks’ these up via your bands and you do not need to scan, which other rides operate in the same way for photos?

    Hello Nicole! Welcome back to planDisney! I'm so thrilled to receive another question from you, and I'll be delighted to help you today. 

    I just met you, but I know we'll be great friends, as I'm also a huge fan of Guardians of the Galaxy: Cosmic Rewind, just like you! I love walking into the Galaxarium and joining Rocket, Gamora, Groot, and Star-Lord to save the world again. As you may know, this ride is not only the world's largest fully-enclosed rollercoaster, but it also has cool technology that automatically links your photo to your Disney PhotoPass account, allowing you to view, save and share it with your friends and family as soon as you leave the attraction. 

    You'll be pleased to know that there are other ways to capture photos and videos automatically, in addition to using a MagicBand or MagicBand+. You can use your Bluetooth-enabled device with the My Disney Experience app installed or a physical theme park ticket card linked to your My Disney Experience account. In addition to the Guardians of the Galaxy: Cosmic Rewind photo, you can also take advantage of this service at Seven Dwarfs Mine Train and TRON Lightcycle / Run in Magic Kingdom Park. Both attractions will link a photo and a video of you and your group if you are using one of those devices. 

    If, for any reason, you don't see your photo automatically added to your account after a few minutes, rest assured that the Disney PhotoPass Guest Support team is ready to assist you promptly. You can reach them via phone at the Disney PhotoPass phone line or submit an online form to locate your missing media. With just a few details like the date and time you enjoyed the attraction, as well as any descriptive features (e.g., clothing and/or hats worn, hair color, ages), the team can swiftly locate your photos and videos and add them to your account. 

    Nicole, I hope this answers your questions. But please feel free to come back anytime if you have any other questions, and let us know. It's always a pleasure to help a friend like you.

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Meet the Panelist: Nilson, Ontario

Hello from Canada's capital, Ottawa! I'm a devoted husband and a proud father of two energetic boys originally hailing from vibrant Sao Paulo, Brazil. When I'm not working as a marketing director or training to get my pilot's license, I'm deep in plans for our next magical escapade to the Walt Disney World Resort. Learn More About Nilson

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