• On Apr 24, 2021
    Erniefez from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    we are arriving earlier than check in time, can we leave our luggage somewhere safe in the resort so we explore the place while waiting for check in and have it delivered in our room even if we are not physically in the room yet?

    Hello Erniefez!

    Welcome to planDisney! I am so glad you stopped by with this question, as this is one many Guests have. Disney’s Bell Services is amazing and we often use their services both on our check-in and check-out days.

    When you arrive at your Walt Disney World Resort Hotel, simply take your luggage to the Bell Services Desk. They will be happy to store your luggage for you for the day so you can explore the resort, take a swim in the pool, or head to the theme parks. I usually pack a bag with what we will want for the day such as swimsuits, sunscreen, or a change of clothes for the little ones, that we don’t leave with Bell Services.

    Once your room is ready, you can either go to Bell Services and retrieve your luggage yourself, or you can call Bell Services from your room to request your items be brought up to you. They cannot, however, deliver the bags to your room without you being present. Due to covid-19 precautions, while Bell Services can bring your bags up to your room, they cannot bring them inside your room itself. While this service is complimentary, I do usually tip.

    You can also utilize Bell Services on your departure day if you have a later flight. When you are ready to check out of your room, you may call Bell Services to pick up your bags, or bring them down to the desk yourself. You again must be present to do this. Then you can head off for a final day of vacation, and return to Bell Services before you leave to retrieve your luggage.

    One of the many reasons we visit Walt Disney World, again and again, is how easy they make our visits! I hope this helps with your planning. Please let us know if you have any additional questions, we are here to help!

    - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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