Princess Tiana welcomes guests in Tiana's Bayou Adventure at Magic Kingdom. The scene captures the vibrant spirit of New Orleans
  • On Aug 5, 2024
    Douglas from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We arrive this weekend for our vacation. My husband did not go with us 2 years ago and I have a copy of the bar coded ticket. He is coming this trip. Can any customer service at the park entrance help or does it have to be specific??

    Heigh-ho, Douglas!

    It's off to Walt Disney World you go! It's almost time for your enchanting escape to the Most Magical Place on Earth. With just a few days to go, I can imagine how excited you must be. Let's sort out your husband's ticket to ensure everything goes smoothly.

    To make an old ticket valid for your upcoming trip, simply call Walt Disney World Reservations before you leave or stop by any theme park ticketing window or Guest Relations upon arrival. If you plan to visit Disney Springs before your first park day, the friendly Cast Members at the Disney Ticket Center can help with ticket changes and upgrades. Since your husband is using a non-date-based ticket, he'll need a theme park reservation, which you can make on the My Disney Experience website or with assistance from the ticketing Cast Member who handles the ticket upgrade.

    In my experience, speaking with a Cast Member at a ticketing window at the start of our vacation is incredibly helpful. We often need to activate Florida Resident tickets, prioritize tickets in our My Disney Experience account, or make modifications. We prefer to handle this on our arrival afternoon, choosing a location based on our accommodations. If we're staying at a resort along the monorail loop, we visit the Transportation & Ticket Center. My favorite Guest Relations is indoors, just before the International Gateway entrance to EPCOT; it's perfect for those staying at an EPCOT resort or a Disney Skyliner resort. If we start our trip with dinner at Disney Springs (we adore The BOATHOUSE® and Chef Art Smith's Homecomin'), we stop by the Disney Ticket Center.

    I hope this helps you take care of your husband's ticket. Once his admission is linked to his My Disney Experience profile, you can make Lightning Lane pass purchases for him. Best wishes for a memorable vacation next week, and feel free to reach out if you need any more assistance. You've got a friend in us!

    Betsy
thumbnail image for Betsy

Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.