• On Dec 7, 2019
    Kristina from KY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We arrive in WDW late in the evening and I wanted to activate an annual pass upon arrival so I’ll be ready to go for the next day in the parks. Do guest relations booths stay open during EMH at the parks, or do they close when regular park hours end? Thx!

    Hey, Kristina! I definitely like the way you think! I like to hit the ground running each day while at Walt Disney World Resort. There's so much magic to chase, so no sense in being late for a very important date with your favorite attraction that next morning! There is usually at least one ticket window or the Guest Relations booth open at the front of each theme park as long as the park is open, including Extra Magic Hours. If you find that you are a bit late in arriving, know that the Guest Relations and Disney Ticket Center at Disney Springs usually are open late, until 11:00 p.m. during the week and 11:30 p.m. on the weekend. You will be able to activate your Annual Pass at either of those locations.

    If you are not able to reach any of these locations in time that evening, know that activating your Annual Pass is usually a very quick process. I do recommend that you arrive at the park a bit early so that you can get ahead of the crowds at the ticket windows that morning. Also, know that you will find a Passholder exclusive entrance at each theme park. Check it out to see if the line there to enter the park may be a bit shorter! In my experience, this line usually moves a bit faster.

    I hope this information helps you plan for a magical beginning to your pixie-dusted year as an Annual Passholder! Thanks for stopping by and please let us know if you have any other questions.

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

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