Little girl with Minnie Mouse
  • On Mar 30, 2022
    Debra from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We’re going on April 2 for my daughter’s birthday, and my family member purchased a ticket. It now says there are no reservations available for that day, so he has a ticket, but can’t get in. Is there anything we can do?

    Hi Debra,

    Happy early birthday to your daughter and a very merry un-birthday to you too! There are so many magical ways to celebrate a birthday at the Happiest Place on Earth that I’m sure your daughter will have an incredible time.

    If one of your family members purchased a ticket, they might already have a reservation, depending on how they bought it. If they bought a ticket directly through the Disneyland Resort website, they would have been prompted to select a reservation date as part of the ticket purchase. They can verify if they already have a reservation by visiting My Reservations and signing into their Disneyland Account.

    If they bought the ticket elsewhere or do not have a reservation for some other reason, there is a chance that a reservation opens up last minute, even the day of. Continue to check the reservation availability to see if space opens up.

    I hope your daughter has a great time, and if she is looking for a dessert worthy of a birthday, I highly recommend paying a visit to Black Tap Craft Burgers and Shakes. They have a milkshake on the menu called The CakeShake, and it literally has a whole funfetti cake slice on top of the shake!

    Stay curious,
thumbnail image for Lola

Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.