• On Aug 6, 2021
    Susan from IA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are annual passholders planning to go to Disney Nov 18-23. we can not make resis or register for the remy dates because or annual passes are valid to oct was June but Dis moved date when I went canceled deceased sons due to covid. Is there a workaround

    Hi Susan and welcome to planDisney. Thanks so much for visiting us with your planning question.

    First and foremost, I am so sorry for your loss. I have a close family friend with a Walt Disney World Annual Pass, who just had a similar experience and told me how she was able to plan an upcoming visit. 

    When you have a moment, call the Walt Disney World Annual Passholder number at (407) 939-7277. It is the very best way to get your issue resolved. Explain the situation to the Cast Member on the line and they will be able to access your account through their system. You can also send them an email

    There’s so much fun going on at EPCOT this Holiday season. I can’t wait to see what Remy will come up with during Remy’s Ratatouille Adventure! Your travel dates will also catch the “tail” end of the EPCOT International Food & Wine Festival. Don’t forget to browse the Disney Parks Blog’s Foodie Guide before your visit. There are so many delicious bites to try!

    Susan, I hope you and your family have a great time during your upcoming visit this November. Please feel free to come back to visit us if you have any more planning questions.  It’s always our pleasure to help you with all the details of your next magical vacation. 

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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