• On Apr 17, 2020
    Nicola Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, we have annual passes and live in the uk. Is there a freephone telephone number for us to contact the VIP Passhders to claim a refund on the days the parks are closed. Thank you!

    Welcome back to the Disney Parks Moms Panel, Nicola! It’s always wonderful to see you here!

    As part of the Walt Disney World Resort Annual Passholder family, I love being able to discuss the fantastic benefits Annual Passholders receive at Walt Disney World Resort! The discounts on select Walt Disney World Resort hotels, food, merchandise, and activities throughout the year alone makes it absolutely worthwhile for me. Of course, let’s not forget that the magic doesn’t end when the clock strikes midnight for us! Nope, the magic stays all year long and what could be better than that? Now, however, I have another reason to love being part of the Walt Disney World Resort Annual Passholder family. With these unprecedented times, I was assured that being an Annual Passholder meant I was going to be taken care of and that my magical vacations are just as important to them as they are for me.

    I called and spoke with a Cast Member and was told the phone number available for UK Guests is 0800 16 90 749 (UK)- where you will get full assistance pertaining to your Annual pass. The phone number above is for Walt Disney World Internet Help Desk and the team is trained for all Annual Pass assistance at this time. I can’t say enough wonderful things about Walt Disney World Resort Cast Members, and I know they will be happy to help take care of you!

    Nicola, we hope to see you real soon, pal!  

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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