A joyful family riding Tiana's Bayou Adventure at Magic Kingdom. They laugh and scream as they plunge down the thrilling drop.
  • On Jan 13, 2025
    Ashleigh from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I just got Annual Passes for me and my husband, we're so excited! The annual passes show in my MDE app but it isn't giving me the option to save to my phone wallet. Do I have to activate the passes in the park first? Thanks!

    Hi there, Ashleigh! Welcome to planDisney, and congratulations on joining the Walt Disney World Annual Passholder family!

    It sounds like you’re ready to unlock endless magic and pixie-dusted perks all year long. From discounts to exclusive experiences, being an Annual Passholder is truly like having a golden key to the kingdom.

    Now, let’s talk about that digital pass. Over the past few years, Walt Disney World has transitioned to using digital passes instead of physical cards for most Annual Passholder benefits. Adding your Annual Pass to your phone’s digital wallet makes it easy to flash your pass for discounts or park entry. It's like having Mickey’s magic right in your pocket!

    However, to use the digital pass in your phone’s wallet, you’ll first need to activate your Annual Pass at Walt Disney World. This can be done at any Guest Relations location or ticket booth at the parks, including the International Gateway entrance to EPCOT. I actually went through this recently with my husband when I gifted him an Annual Pass, and we found it super simple.

    Once your pass is activated, open the My Disney Experience app and tap the three lines in the bottom right corner. Select “My Tickets & Passes,” and with a little Bibbidi-Bobbidi-Boo, you should see the option to add your Annual Pass to your phone’s wallet. You can also use the app to set up Disney MagicMobile, which lets you access your pass for theme park entry and discounts just as easily.

    I hope this helps, Ashleigh! Wishing you and your husband countless magical memories on all your visits. If you have more questions, feel free to stop by again.

    See ya real soon!
    Eean
thumbnail image for Eean

Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! My name may be unique, but my love for Disney is something I share with many. I'm the mom who's always ready to sprinkle a little pixie dust at PTO meetings, in the grocery store aisle, or during my monthly Bunco club. Whether it's sharing tips for navigating the parks or helping someone plan their dream trip, I can't resist the chance to make someone's Disney vacation even more magical! Learn More About Eean

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.