• On Jun 5, 2020
    Trygve from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My annual pass was set to expire around the end of March 2020 (I think the 24th or 25th). It has disappeared from my tickets on MDE. Will it automatically show up again with an updated expiry date?

    Hi there, Trygve! Welcome to the Disney Parks Moms Panel. I am so happy you stopped by. 

    I am also a Walt Disney World Resort Annual Passholder and was super excited to see the super important Passholder update that announced that Annual Pass expiration will be extended for the amount of time that the Walt Disney World Resort theme parks are closed. Trygve, this extension should appear automatically. 

    Trygve, your pass did expire while the parks were closed which is most likely why it is no longer showing in your My Disney Experience account. Because of your Annual Pass expiration, I would go ahead and reach out to V.I.PASSHOLDER Support at (407) 939-7277 to make sure you are good to go. 

    I hope that this helped, Trygve. Please come back to the Disney Parks Moms Panel if we can help answer any questions for you!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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