Characters and family at Stormalong Bay
  • On Jan 5, 2024
    Barghavi from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I already got photo pass on my vacation to Disney and used for taking pictures throughout the park. I also purchased memory maker ('post vacation') option to download all the pics in bulk. Can you advise why I am unable to do so?

    Hi Barghavi! Welcome to planDisney, thanks for your question. I hope your visit to Walt Disney World Resort was magical, fun, and full of pixie dust! 

    The Disney PhotoPass Service is such a great addition to any vacation to Walt Disney World. Capturing all the memories (including the fun attraction ones!) is a great way to remember all the fun you had while on vacation. I love purchasing Memory Maker for my visits, and I am glad you did too. Depending on when your visit to Walt Disney World was, you might have gone past the 45-day mark to download all of your photos. If the first day of your visit was 45 days ago, you may be able to purchase an expiration extension, giving you up to the 60-day date the first photo was taken. Make sure you download all of the photos before the 60-day mark, Disney does not offer permanent storing of photos. You can call the PhotoPass office to request information about the expiration extension.

    Thank you for stopping by again, Barghavi. We look forward to having you as our guest at Walt Disney World in the future. The magic is calling!

thumbnail image for Frances

Meet the Panelist: Frances, North Carolina

Hey ya'll! My name is Frances, I am a mom and military spouse from Texas who currently calls the Tarheel state home. My family and I enjoy visiting the Walt Disney World Resort as often as we can because we love the joy and magic every trip brings us. We consider Walt Disney World to be our "home away from home!" If you are dreaming of adventure in the great wide somewhere, then you have got a friend in me! I enjoy sharing my passion for Disney with everyone I meet! Learn More About Frances

Related Video

  • thumbnail image for Quick Tip | Memory Maker

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.