Dream; full boat; sailing in water
  • On Mar 10, 2024
    Adriana from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My Alaska Cruise is from June 3-10,2024. Unfortunately, my oldest daughter got a contract (she is an actress) and will not be able to go. I have the contract as proof. Will Disney Cruise give me a credit? money back? This has never happened before. Help.

    Hi Adriana,

    Welcome to planDisney! Thanks for bringing your question to us and trusting us to help you navigate your plans.

    Lights, camera, action! How exciting that your daughter is going to live her dream! I know you will miss the opportunity to sail away with her on a Disney Cruise Line vacation, but I have good news. You can modify your reservation online, including updating your travel party. Just sign in to My Reservation under the Already Booked tab. From there, you will see Modify Reservation where you can edit your travel party, modify your stateroom, or cancel your reservation

    Now, if your reservation has been paid in full, made with a Future Cruise Credit, or booked under a restricted rate or in the Concierge category, you need to call Disney Cruise Line for assistance. Keep in mind that some fees may apply in these situations. Otherwise, you should receive a refund (to the original form of payment) for your daughter's portion of the reservation. If you have any questions, you can always call Disney Cruise Line. 

    Adriana, since your family appreciates great entertainment, you will enjoy the evening stage shows during your Alaskan Cruise aboard Disney Wonder. One of my favorites is The Golden Mickey's. While I was prepared for this show to be full of Disney nostalgia, I didn't expect it to be so clever and witty! And you will find Frozen, A Musical Spectacular the perfect show for inspired glacier viewing. In addition to these Broadway-caliber musicals, you will find many other entertainment options to enjoy. I hope it won't make you miss your sweet girl too much!

    I hope your plans get squared away and your daughter "breaks a leg" during her contract! Let us know if you have other questions; we are here to help.

    Wishing you many wonder-filled memories,
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

Related Video

  • thumbnail image for A Different Way to Do Disney | Disney Parks

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.