Baloo Disneyland Paris
  • On Jan 24, 2025
    Mark from Glasgow Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I have 2 adult and 2 child tickets for disneyland Paris for 25th and 26th of January and was 2 parks tickets due to weather conditions my flights were cancelled and I was wondering if I could secelt another date for tickets thanks

    Salut!

    Hi Mark, welcome to planDisney! Thank you for bringing your question to us today. First and foremost, I’m so sorry to hear that the recent storms have disrupted your plans to visit Disneyland Paris. I hope you and your family are all safe and well. Living in East Anglia, we were lucky to avoid the worst of the storm, and I truly sympathise with what you’ve been going through.

    Dated tickets for Disneyland Paris can be cancelled for a full refund if cancelled at least three days before the first date of park entry. To explore your options, I reached out to a Cast Member at Disneyland Paris who recommended contacting their team directly. They suggested using the online form and selecting "After your visit to Disneyland Paris" and then "I would like to send you a complaint." In your message, you can explain your circumstances and ask about the possibility of moving your ticket dates.

    I wish I could give you a more concrete answer, Mark, but I hope this guidance helps you get the support you need. If you have any more questions, please reach out to me—I’d love to help however I can. Stay safe and take care!

    Matt
thumbnail image for Matt

Meet the Panelist: Matt, United Kingdom

Hi there! I’m Matt, a husband, dad to two adventure-loving boys, a HR professional, and a proud Disney adult from the UK. My Disney journey began with my first visit to Disneyland Paris as a child, and since then, I've had the joy of visiting every Disney theme park destination around the world. When we're not on a Disney vacation, we're busy planning the next one! I can’t wait to share my tips and experiences to help you create your own unforgettable Disney memories. Learn More About Matt

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