Ahoy there, James! Thanks so much for visiting with us!
Disney Cruise Line automatically enters cruisers into the
Castaway Club after their very first sailing on any one of the stunning fleet of
Disney Cruise Line ships. It should be as easy as sliding down the
AquaDuck to find your mom's Castaway Club number.
The first thing to do is have your mom
log into her account. Go to the "Already Booked" tab, and when the drop-down menu drops down, scroll down to the bottom, where you'll see the tab for the
Castaway Club. Once you get there, you'll see Welcome Back right at the top, and just underneath, you'll find your level in the Castaway Club along with your Castaway Club ID number.
If for some reason your mom's number doesn't come up when she logs in, we've got another option. You'll want to go ahead and
call Disney Cruise Line and speak with a Cast Member. They'll be able to look up your mom's number and make sure she has it attached to her reservation.
I hope we've gotten you in shipshape and ready to sail, James. Your vacation will be here before you know it, and I hope your planning from here on out is nothing but smooth sailing.
Anna