Magic Happens Parade at DLR; mickey; moana; Main Street
  • On Aug 23, 2023
    Angelina from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I added my magic band to my cell phone however my tickets are on somebody else’s cell phone and because they’re attached to somebody else’s account I can’t use my magic band to get onto rides and to get into parks. how do i fix this?

    Hi there, Angelina! Welcome to planDisney. We are thrilled to see you've stopped by with your MagicBand+ question.

    I'm so sorry to hear that you are having difficulties with your MagicBand+ because your ticket is linked to someone else's Disney account. You are correct that you will need your ticket to link to your Disney account so you can then link the MagicBand+ to your ticket. The easiest remedy for this would be to ask the other person to provide you with the Ticket ID number for your ticket. When they go to the Ticket & Passes screen in the Disneyland app, the Ticket ID number is located under the digital barcode. Your ticket can remain linked to their app as well without any issues. If you want your ticket removed from their Disney account, they will need to chat or call Guest Services

    Once your ticket is linked to your Disney account you will be able to assign your MagicBand+ to your ticket. You can only assign a MagicBand+ to one ticket at a time not multiple tickets. If can unassign your MagicBand+ from a ticket at any time and assign it to a new ticket or Magic Key. 

    Angelina, I hope this helps you get one step closer to using your MagicBand+. Have a magical visit! 

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Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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