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  • On Apr 20, 2022
    Shea from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I added and bought a ticket for a guest coming with us on our vacation. The park we are going to has no openings for that day. How can I get a refund on that ticket

    Hello Shea!  Thank you for visiting planDisney with your question.

    I am so sorry to hear you have been unable to secure the theme park reservations you are looking for.  At this time, all Guests ages 3 and up will need both a Disney Park Pass reservation and valid admission in order to enter a theme park.  I have been keeping my eye on the theme park reservation availability calendar and I know that some upcoming dates have limited availability.

    Once purchased, Walt Disney World theme park tickets are not refundable.  However, the ticket start date can be modified to a future date (if the new date has a higher cost, the Guest is responsible for the difference) or the value of an unused, expired ticket may be applied to the cost of a new ticket.  If you would like to speak with a Cast Member about your options, call the existing tickets line or try the chat feature in the upper right corner of the Help Center page.

    I would encourage you to keep checking for Disney Park Pass availability.  Other Guests' plans change all the time, and it is possible that you might be able to find a reservation for your extra Guest.

    Shea, if you have any additional questions, please stop by planDisney again anytime.  We are always happy to help.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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