Father and daughter on Dumbo
  • On Apr 27, 2021
    Donna from MA Asked

    How can we add emails to each guest in our party? Can we link bands to different Credit cards? How?

    Hi Donna!

    Welcome to planDisney! My Disney Experience is the way to control all of your vacation plans in the palm of your hand! Many years ago I used to create a spreadsheet to keep track of all our ticket numbers, dining reservations, and park plans, but now I can see it all at a glance!

    The answer to your question depends a bit on how you have your plans set up already. The best way is for each adult in the traveling party to have their own My Disney Experience Account set up from the beginning. Once each adult has an account with their own email and sign-in information, you can all link to each other through the Family & Friends option. This method allows each adult to manage their own account, get emails, make Advance Dining Reservations, or check and change plans in My Disney Experience. If you are just beginning the planning process, and Guests don't already have reservations or tickets linked to them in My Disney Experience, this is how you should start and set things up.

    If you already have a trip planned, and the original planner used their My Disney Experience Account to create each other person in the travel group as Guests that they manage, things become complicated. Once the original planner manages someone else’s information, it is tough to undo that for a trip. If you try to link a person at this point, who already exists in that original planner’s account, My Disney Experience will think this is a second person with the same name, not the same person, and this creates a bit of a mess. If the people in the group already have entitlements like Disney Park Pass Reservations in their name, you can’t delete these people from the original planner’s account without losing those entitlements.

    I am guessing since your trip is less than 2 months away, you already have your travel party set up with tickets and Park Pass Reservations and that the original trip planner manages the other party members. You can try to call the friendly Cast Members at Tech Support to see if they can assist you. If you go this route, I would have everyone’s name, date of birth, address, and phone number before you call. Know that it may not be possible at this point to separate each person to their own individual accounts, but you can ask.

    If Tech Support cannot help you fix the situation, I would just let go of the idea of everyone getting their own emails. Change your My Disney Experience sign-in to something you can share with your travel party and allow everyone access to your account so that they can see and manage your vacation plans. This is how my teenagers access My Disney Experience. For future trips, you can link individual accounts.

    In terms of credit cards, this is usually doable, but it can only be done at the Front Desk of your Disney Resort Collection Hotel after arrival. Each Guest should be present with their MagicBand and credit card they wish to link to themselves.

    I hope you can figure out the best way to make this work for your travel party, and I wish you a magical visit to the Walt Disney World Resort!

    Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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