dlr dining 14
  • On Jan 29, 2023
    Sylvia from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I activated my inspire key today but when I went to place an online food order, the discount was not applied. I verified that the restaurant takes key discounts. What should I do?

    Hi Sylvia,

    Welcome to planDisney and thanks for coming to us with your question. First of all, congrats on becoming a Magic Key Holder! I'm so glad that Disney announced that they would be making Magic Keys more available throughout the year. That means more people can enjoy the Magic nearly all year-round. 

    I'm sorry to hear that you were having trouble viewing your Magic Key discount for your mobile food order. Since you verified that the restaurant was indeed eligible for a Magic Key discount, I would first check to make sure that your Magic Key has been linked to your Disney account. According to the Disneyland Dining FAQ, that seems to be the most common issue. Otherwise, I wonder if Stitch was up to his usual tricks and causing glitches in the system. Now that some time has passed, you could always test it again by making a mobile food order in the Disneyland Mobile App (you can do this even if you're not physically in the Parks; just don't click the "Purchase" button) and seeing if the discount is applied. If you are still not seeing your discount, then I would recommend calling the Magic Key Holder line or using the "Chat with Us" feature in the app. 

    I love my Magic Key! Don't forget to follow the official Magic Key Instagram account and the Disney Parks Blog for all the latest news and information. There's so much going on at the Disneyland Resort this year! I know you're going to get some good mileage out of that Inspire Key!

    Sylvia, I hope you found this information useful and that your tech issues get resolved. Please feel free to come back to planDisney anytime you have a question! We're here to help.

    "Heigh ho. Heigh ho.
    Step lively - not so slow!
    Come back again; we'll see you then. 
    Heigh ho. Heigh ho..." - From Walt Disney's Enchanted Tiki Room

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Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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