• On Mar 29, 2021
    Sharon from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have an account but my passes and information about an upcoming trip is on someone else’s account. Is there a way to get it on my account as well

    You’re as welcome as can be at planDisney, Sharon!

    What a delight that you stopped by with your question for us!

    As your trip nEARs, I hope you’re all gEARed up to go to The Most Magical Place on Earth! I am so very excited for you to experience the magic of Main Street, U.S.A. at Magic Kingdom and try my favorite snack of all time: The Cream Cheese Warm Stuffed Pretzel at The Lunching Pad. It’s what dreams are made of! 

    Sharon, in order to see the plans your friend made for you, you will need to connect with their My Disney Experience account through their Family & Friends List. Head to the Family & Friends List, and click on “Add a Guest.” It will ask you to choose one of three options for adding Guests. You would be able to enter the email information for the account you would like to connect with. It will then send your Guests an invitation to plan with you and once they have accepted the invitation, you should be able to see the plans they have made for you on your My Disney Experience account.

    If you’re having trouble, you are always welcome to contact the Internet Help Desk at 407-939-7765 so that a Cast Member can look into your account to assist you. You can also choose the Chat function on the Walt Disney World Resort website, and a Cast Member there can help make the connection for you, as well! 

    I hope you have an enchanting time, Sharon!

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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