Disney 100 Characters; mother, father, daughters; Donald Duck, Pluto, goofy
  • On Dec 18, 2023
    Preeti from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have an account with my disney experience but my ticket is linked to another account with the same name. How can I merge the 2 accounts?

    Hiya, Preeti! 

    I'm thrilled to hear that you're making plans to visit Walt Disney World Resort! Before you know it, you'll be enjoying a favorite snack and getting ready to hop on the next thrilling attraction. But before we can get you into the parks, let's make sure that your My Disney Experience account is good to go so you don't miss a minute of the magic!

    When it comes to your My Disney Experience account, more is definitely not more! I completely understand the need to make sure that everything is linked under a single My Disney Experience account. With that being said, your best bet will be to call a Cast Member either in Website Support or My Disney Experience. Have as much information as you can, handy, including the email addresses associated with both accounts, as well as any reservation numbers. This will help the Cast Member to locate your information easily and efficiently. They'll be happy to help you with the next best steps that are available to you! I'd suggest calling as soon as you're able so you can continue with your magical planning.

    Once everything's aligned under one account, take a little time to download and explore the My Disney Experience app. This app will let you check wait times for attractions, access virtual queues, view park maps, and even mobile order food – my favorite! This is a great way to minimize waits and maximize the fun.

    I hope I was able to point you in the right direction today, Preeti! If you have any other questions, please visit us again. We're happy to help!

    You've got a friend in me,
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.