Hi Brian and welcome to
planDisney! I’m sorry to hear about your theme park ticket issue. Thanks for sending us your question.
The best way to sort this out, is by calling Ticket Services at (714) 781-4636. Cast Members will be able to help you adjust your tickets, give you a credit toward new ticket purchases and get your tickets in order in time for your next magical visit.
You will notice a few changes to the planning process when it comes to visiting the
Disneyland Resort in the coming months. It’s important to make a theme park reservation before your visit. You can do so via your
Disneyland App or by following the instructions on
this web page.
Brian, I also suggest reading about the
experience updates that will be in place when we all return to the Disneyland Resort. This way you will know just what to expect when you arrive.
I hope I’ve been able to help. Don’t hesitate to come back to see us if you have any more planning questions. It’s our pleasure to help you with all the details of your next visit!
Veronica