• On Oct 8, 2021
    Lora from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I accidentally declined a magicband for a member of group. Now I can’t order through My Disney Experience. How can I get this corrected?

    Hey there, Lora!

    Just like Mickey and Toodles, my MagicBand is one Mousekatool that I can not leave home without. 

    Lora, when taking advantage of the discounted MagicBands that are linked to your reservation in the Disney Resorts Collection, you must make all of your purchases at one time. Once a purchase has been made, or a MagicBand has been declined, you can not go back and receive the special offer. 

    I recommend that you call (407) 939-1936, and see if the friendly Cast Members on the other end of the phone can work a little magic of their own. If not, do not worry, your entire party can still get a MagicBand. 

    What you will want to do is to head on over to shopDisney and see what Mousekatools they have to offer. You will notice that they have different designs than those that you originally selected and even offer pucks and slap bracelets! You are sure to find the perfect fit. 

    Once your MagicBand arrives simply have your party member link their new band to their My Disney Experience Account. If time is not of the essence, you can also wait until you arrive at your magical destination to pick out a MagicBand that is practically perfect in every way. 

    See ya real soon, Pal!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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