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  • On Apr 22, 2023
    Raymond from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I accidentally deactivated my Disney experience account and wanted to reactivate it. How can I reactivate?

    Hi there, Raymond! Welcome to planDisney. We're so happy you're here!

    Oh boy, I'm so sorry to hear that you may have accidentally deactivated your My Disney Experience account! I think the best next step for you to take is to reach out to a Cast Member in Website Support. While nothing can be guaranteed, they will be able to take a look at your account and help you with any next steps that are available to you. Try to have as much information as you can handy, such as the email address associated with your account. However, I want you to know that it appears as though accounts that have been deactivated for over 14 days cannot be recovered. In that case, your best course of action may be to create a new My Disney Experience account.

    Raymond, I'm wishing upon a star that your account can be reactivated quickly! And if you have any other questions, please visit us again. We're here for you anytime!

    You've got a friend in me,
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Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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