Sunset at Disney's Animal Kingdom
  • On Nov 13, 2021
    Jennifer from AL Asked

    Hi! I accidentally booked a park on the wrong day and wanted to cancel it and book another day, but I don't see where I can do that online.

    Hi Jennifer!

    Welcome to planDisney! The holidays truly are the most wonderful time of the year, and they are even more magical at the Walt Disney World Resort. They are also one of the most popular times to visit, so I am glad you are planning ahead and making those all-important Disney Park Pass Reservations.

    The way the system is set up, you cannot modify, or swap your Disney Park Pass Reservations. You have to cancel the reservations you have and confirm that cancelation, then go back in and make a new Park Pass Reservation. Depending on what park you were hoping to book, I do want to give you a word of caution, several of the theme parks no longer have availability during the weeks surrounding Christmas and New Year. Be sure to triple-check that the park you want is available on the day you want on the Disney Theme Park Availability Calendar, before you attempt to cancel and rebook. I would hate for you to cancel and then not be able to get the alternate park, and then have someone else snag your canceled reservation leaving you with nothing.

    To cancel your Disney Park Pass Reservation, I find it easier on a desktop computer. Go to the “My Plans” page of your My Disney Experience Account. Scroll down to see your itinerary, and next to your Disney Park Pass Reservation you’ll see an option to “View Details.” Select this option and on the following page, you’ll be offered the option to cancel your reservation.

    Then you’ll need to make your new Disney Park Pass Reservation for the date you wish. If you find that you can’t find availably for the park you were hoping for, hold onto that first reservation. If you have the Park Hopper Option, you can always hop to an alternate park after 2 PM.

    I hope this helps as you finalize your holiday plans, Jennifer! Wishing you a magical visit to the Walt Disney World Resort!

    - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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