Hi, Kate! Thanks for coming to planDisney with your question. I'm sorry you're having technical issues buying your
Disneyland Resort theme park tickets. I'll see if I can help!
I learned from my favorite tech wizard friend,
Tony, that when you use a browser like Safari, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues. This is the first thing I try when I'm having trouble with the Disneyland website. I will also switch browsers, for example, from Safari to Chrome (or vice versa). If you still get the error message, you can
contact a Cast Member for support. My best suggestion is for you to call the Disneyland Resort Website Support team at (714) 520-6222. Alternatively, try the Disneyland Ticket Team at (714) 781-4636, and you may be able to buy your tickets and make your
theme park reservations over the phone.
Kate, since your trip is quickly approaching, I'd love to give you a few tips to beat the heat! First, bring a refillable water bottle to the parks to stay hydrated. There is a map on the Disneyland website showing all the locations of the
bottle-filling stations. Also, I like to book a table service meal during the hottest part of the day for a late lunch or early dinner. The twilight atmosphere in
Blue Bayou Restaurant makes it a perfect choice! Indoor activities and shows are also a good way to sneak in some AC! I like the
Enchanted Tiki Room and the
Animation Academy.
I hope you have a magical trip, Kate! Please feel free to stop by with more questions anytime.
Eean