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  • On Jun 18, 2022
    Kate from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was able to purchase my own ticket, but now it's not letting me purchase any other tickets as well. It keeps saying error and I have used three different cards. I just don't understand

    Hi, Kate! Thanks for coming to planDisney with your question. I'm sorry you're having technical issues buying your Disneyland Resort theme park tickets. I'll see if I can help!

    I learned from my favorite tech wizard friend, Tony, that when you use a browser like Safari, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues. This is the first thing I try when I'm having trouble with the Disneyland website. I will also switch browsers, for example, from Safari to Chrome (or vice versa). If you still get the error message, you can contact a Cast Member for support. My best suggestion is for you to call the Disneyland Resort Website Support team at (714) 520-6222. Alternatively, try the Disneyland Ticket Team at (714) 781-4636, and you may be able to buy your tickets and make your theme park reservations over the phone.

    Kate, since your trip is quickly approaching, I'd love to give you a few tips to beat the heat! First, bring a refillable water bottle to the parks to stay hydrated. There is a map on the Disneyland website showing all the locations of the bottle-filling stations. Also, I like to book a table service meal during the hottest part of the day for a late lunch or early dinner. The twilight atmosphere in Blue Bayou Restaurant makes it a perfect choice! Indoor activities and shows are also a good way to sneak in some AC! I like the Enchanted Tiki Room and the Animation Academy.

    I hope you have a magical trip, Kate! Please feel free to stop by with more questions anytime.

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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