Jane D, United Kingdom
- 12/29/2022
About Me
About My Family
About My Disney Experience
Questions I’ve Answered
- On Dec 27, 2022
Joshua from United Kingdom askedI am UK military in and have days off in January, is it possible to buy just a day pass? My wife works for British Airways and we will be in Orlando on the 3 Jan 23. Can I just get a day pass for the Magic Kindom?Jane AnsweredHello Joshua, and welcome to planDisney.Your great question simply jumped right out at me today as our lovely families seem to have several things in common! Firstly, we all visit our pal Mickey...View Related Videos - On Dec 26, 2022
Mary from FL askedWill the Gingerbread House at the Grand Floridian still be up on January 2ndJane AnsweredHello Mary,May I begin by wishing you a very warm welcome to planDisney! I'm so pleased you've taken the time to pop by with such a superbly seasonal question for us to help you with today.Thanks so...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Dec 26, 2022
Kellie from VA askedCan I rent a stroller online before I get to the park?Jane AnsweredHello Kellie, Welcome to planDisney and thanks so much for stopping by with such a great question for us to help you with. Even though I think I might be a little late to the party by providing an...View Related Videos - On Dec 25, 2022
Birgit from AK askedI bought the family magic bands for upcoming trip to Disney World and they did not arrive in time so I contacted Disney and they sent me out new ones. They told me they deactivated the 1st ones. Is there a way to reactivate them?Jane AnsweredHello Birgit, and welcome back to planDisney. It's so good to see you back here once again.I'm tiggerifically excited to hear your whole family is all set to arrive at Walt Disney World Resort in...View Related Videos - On Dec 25, 2022
Febrina from Lower Saxony askedIs visiting Disneyworld right on Halloween dates (I plan to visit on oct 29th - Nov 3rd 2023) is a good idea? (In terms of crowds and weather) because i want to join the Halloween party on oct 30th or 31st. Is it better to have it on earlier dates?Jane AnsweredHello Febrina, and welcome to planDisney!As they say during Mickey's Not So Scary Halloween Party nights, "Boo to you!" And Febrina, in my opinion, you absolutely won't want to miss this truly...View Related VideosA Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3
- On Dec 18, 2022
Ivor from Northamptonshire askedHi , I’m arriving in Orlando on the 28th Dec and would like to purchase tickets for 29th Dec -8th Jan . However it only gives me option to privatise from 4th Jan onwards !? I’m based in the UKJane AnsweredHello Ivor,As the current UK-based planDisney Panelist, it's my absolute pleasure and delight to welcome you here today to our pixie-dusted spot.Thanks so much for sharing with planDisney your...View Related Videos - On Dec 18, 2022
Chrystal from MA askedI am trying to check and see if I cancelled a reservation as i have not seen a refund yet Jane AnsweredHello Chrystal, May I begin by wishing you a very warm welcome to planDisney. It's totally tiggerific to see you here today.It's such an unmagical task to have to fully cancel a vacation booking...View Related Videos - On Dec 17, 2022
Greg from PA askedI have my admission tickets that we purchased last year. How do i pick a theme park to visitJane AnsweredHello Greg, Firstly may I wish you a very warm welcome to planDisney! We're so very pleased you've taken the time to stop by with such a great question for us to help you with today.There's nothing...View Related Videos - On Dec 17, 2022
Emily askedAre single day tickets available to buy in advance? I can only see 7 or 14 day tickets on the websiteJane AnsweredHello Emily,As the current UK-based Panelist here at planDisney, I'm both super excited to welcome you here to our pixie-dusted spot and also extra thrilled to notice your arrival date at Walt Disney...View Related Videos - On Dec 17, 2022
Craig from Midlothian askedHi, I hope you are well. I’ve read that I can apply a 5% blue light card discount after making my booking. I’m wondering if the 5% comes off the complete booking (flights, hotel and tickets) or even just hotel and tickets, or are there restrictions?Jane AnsweredHello Craig,As members of my own immediate family are eligible for the Blue Light Card, and also the Defence Discount Service, I'm absolutely delighted you've taken the time to bring me such an... - On Dec 16, 2022
Melanie from QC askedIs it still possible to buy jewelry from the Rebecca Hook collection? And where I can find them at Disney. Thank you MelanieJane AnsweredHello Melanie, and welcome to planDisney.As a fellow lover of all the beautiful Rebecca Hook Disney-themed jewelry collections, your great question simply shone right out at me today!Melanie, I have... - On Dec 12, 2022
Dorneeta from NC askedI ordered the vacation memories usb from disney. I am trying to load my photos onto my macbook computer, however it will no import any of the photos. Please help. How do I get my photos to down load?Jane AnsweredHello Dorneeta,Thanks so much for stopping by planDisney with such an important question for us to help you with today.As an Apple MacBook owner myself, I can completely understand and totally...View Related Videos - On Dec 12, 2022
Sandy from NM askedCan I book September or October soon? Jane AnsweredHello Sandy, Welcome to planDisney, and thanks so much for taking the time to stop by with such a great question for us to help you with today.Sandy, I have some totally tiggerific news to share with...View Related Videos - On Dec 12, 2022
Lisa from CA askedDo you have lockers available? Jane AnsweredHello Lisa, and welcome to planDisney.What a supercalifragilisticexpialidocious question to bring to us here at planDisney, and of course, it will be my absolute pleasure to assist you today!I'm more...View Related VideosTop Spring Break Tips at Disney | planDisney Podcast - Episode 1
- On Dec 12, 2022
Katie from Essex askedI have missed the deadline to download a few of my vacation pictures, they expired last week and are now not viewable on my memory maker ☹️🙁 Is there anyway they can be retrieved? One very upset mumma ☹️Jane AnsweredHello Katie,As the current UK-based Panelist here at planDisney, it makes so so very happy to welcome you here today to our pixie-dusted spot.Oh my goodness me, Katie! Just like you, I've also been...View Related Videos - On Dec 11, 2022
Cheryl from CA askedHello, Planning a trip to Disney World for 2 adults and 3 kids, ages 13, 10 and 10. Port Orleans shows a room with a pull down child-size sleeper. How big is the is this child size sleeper, doesn't give measurement or weight limit. Thank youJane AnsweredHello Cheryl, Welcome back to planDisney, it's totally tiggerific to see you here once again.Thanks so much for sharing with planDisney your plans to visit the magic of Walt Disney World Resort with... - On Dec 11, 2022
Hector from FL askedI want to give a Disney Vacation Trip to my grandchildren for christmas. Ideas?Jane AnsweredHello Hector, and welcome to planDisney!Oh boy, Hector! What an extra special Grandparent you truly are to be wishing to gift your darling Grandchildren a Christmas vacation to the magic of Walt...View Related Videos - On Dec 11, 2022
Bonnie from CA askedTrying to make reservations at the hoop de doo revue for February 2023. Any idea if they will be open on Mondays by then? Thank youJane AnsweredHello, or perhaps I should say "Howdy Bonnie, and welcome to planDisney!"Thanks so much for stopping by planDisney with such a great question for us to help you with today.I have such fond memories...View Related Videos - On Dec 11, 2022
Claude from QC askedHi! Do you know if the Indiana Jones Adventure Outpost shop in Hollywood Studios will open soon?Jane AnsweredHello Claude, and welcome back to planDisney!Even though I don't have any official news to share on any possible reopening timescale for the popular merchandise location, Indiana Jones Adventure...View Related Videos - On Dec 5, 2022
Stacey from Lancashire askedHey! I am planning to say next month over form England in Coronado Springs. Can you tell me if there are any rooms that have two toilets? I have Crohn’s disease so I am just trying to look at options to help with my stay. Thankyou! StaceyJane AnsweredHello Stacey, As the current UK-based planDisney Panelist, I'm absolutely delighted to be the lucky one assisting you today.Thanks for bringing such an important question to planDisney Stacey. As I... - On Dec 5, 2022
Matthew from CA askedWe would like to do a swim with the dolphins adventure with our two children (ages 7 and 5). Can you help us with this?Jane AnsweredHello Matthew,Welcome to planDisney, and thanks so much for taking the time to stop by with such a great question for us to help you with today.Oh boy! What super fun awaits any lucky Guests meeting... - On Dec 4, 2022
Bernard from NY askedI have two tickets for WDW theme parks (2 days left on both) Parks were closed due to hurricane. Can these be used in Disneyland (California)?Jane AnsweredHello Bernard, and welcome to planDisney.This is such a great question Bernard, and I'm truly pleased you've taken the time to stop by planDisney with your valued enquiry concerning your unused Walt...View Related Videos - On Dec 4, 2022
David from Victoria askedComing from Australia and want to ensure I do not miss opportunities to book dining in February 2023 for Fantasmic Show... 1. how early will I be able to book Fantasmic dining package 2. Any ideas how busy the parks are during February 4 thru to February?Jane AnsweredHello David, or "G'day!" as you might say down under in the beautiful land of Australia!Thanks so much for sharing with planDisney your plans to visit Walt Disney World Resort this coming February. ...View Related Videos - On Dec 2, 2022
Andrew from Devon askedAre disney going to offer dining plans for 2023/24 holidays to walt dusney world from the uk Jane AnsweredHello Andrew,As the current UK-based Panelist here at planDisney, it truly has made my zip-a-dee-doo-dah-day to welcome you here to our pixie-dusted spot!Just like you Andrew, I'm a huge fan of... - On Dec 1, 2022
Alison from Argyll askedHi I booked a package holiday in October 2022 for October 2023 but the flights weren’t available, does the company contact me when they become available?Jane AnsweredHello Alison,As the current UK-based planDisney Panelist, I'm so happy to welcome you here today!Like you, I almost always book my own jolly Walt Disney World Resort holidays at least a year in...View Related VideosA Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3
- On Nov 30, 2022
Sabrina from United Kingdom askedCan you change your Disney hotel reservation to a different Disney hotel if bought under the UK dining credit plan deal, and the deal is not on anymore? Thanks!Jane AnsweredHello Sabrina,As the current UK-based Panelist here at planDisney, it's truly my delight and pleasure to welcome you here to our pixie-dusted spot.Thanks so much for sharing with planDisney your June... - On Nov 28, 2022
Lisa from FL askedWhat time do the surrey bike rentals open at the Boardwalk?Jane AnsweredHello Lisa, Welcome back to planDisney! It truly makes me grin as wide as the Cheshire Cat to see you return to us here at our pixie-dusted spot.Oh, what fun it always looks when I see families...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 28, 2022
Darlene from OH askedI have a current reservation for May 21-23…reservation at carribean beach and two day parks. Are there any current offers that may reduce my cost?Jane AnsweredHello Darlene,Welcome to planDisney, and thanks for stopping by with such a great question for us to help you with today.Darlene, I'm so happy to hear you've already been busy planning toward your... - On Nov 28, 2022
K lesley from NJ askedI cannot find anywhere that I can buy a magic band for my youngest son. The rest of us have them (lots) but I have been told that our multiple bands cant be reassigned. How can I get him a basic band?Jane AnsweredHello K Lesley,Welcome to planDisney, and thanks for dropping by with such a good question for us to try and help you with today.Just like you and your lovely family, I have a whole colourful linked...View Related Videos - On Nov 28, 2022
Emily from NC askedWe are trying to plan our honeymoon trip and would like to connect with a travel agent for help. We want to get all the details lined up perfect!Jane AnsweredHello Emily, and welcome to planDisney.May I begin offering on behalf of myself and planDisney, our heartfelt congratulations on your upcoming wedding and honeymoon next April! We're so incredibly... - On Nov 28, 2022
Maralyn from PA askedHi, I would just like to confirm that the Little Mermaid rooms at Art of Animation have a Cuisinart single serve coffee makers. If they do, how often do they replace the coffee pods. Thanks! Jane AnsweredHello Maralyn, and welcome to planDisney!Thanks so much for sharing with planDisney your travel plans to arrive at Disney's Art of Animation Resort on January 27th, 2023. You've made such an... - On Nov 28, 2022
Brooke from TN askedI want to plan a Disney trip but don't know where to start.Jane AnsweredHello Brooke,Thanks so much for stopping by planDisney with such an important question for us to help you with today.Starting at the very beginning is a very good place to start! Brooke, that's... - On Nov 28, 2022
Don from PA askedAre there lower cost months to attend WDW?Jane AnsweredHello Don,May I begin by wishing you a very warm welcome here to planDisney! It's totally tiggerific to see you here today.If there's something I truly love, it's getting a great money-off or... - On Nov 28, 2022
Rashmi from NC askedPlease send us contact information to book concierge service.Jane AnsweredHello Rashmi, Welcome to planDisney, and thanks for stopping by with such a great question about vacationing at Walt Disney World Resort in January 2023.Oh boy, Rashmi! You'll be in for such a treat... - On Nov 28, 2022
Anna from MS askedI just purchased a hotel and ticlet package, and only my hotel information is displaying in Future Plans or My Plans. My tickets are not available to make a reservation, but when I try to link to my package confirmation ID it ays they are already linked.Jane AnsweredHello Anna,Welcome to planDisney! I'm so pleased you've taken the time to stop by with such an important question concerning your March 2023 vacation plans to visit the magic of Walt Disney World...View Related Videos - On Nov 21, 2022
Lindsey from OH askedCan ScooterBug still deliver strollers to our Disney resort before we arrive? Their last delivery time is 6 pm and we won’t arrive until after 8 pm. Can we leave them with the desk for pickup as well or do we have to be there for pickup?Jane AnsweredHello Lindsey,May I begin by wishing you a very warm welcome to planDisney! It's truly made my zip-a-dee-doo-dah-Disney-day to see you here at our pixie-dusted spot.Having just visited Walt Disney...View Related Videos - On Nov 21, 2022
Renee from AL askedis there a character dinner instead of a breakfast/ Jane AnsweredHello Renee,Welcome to planDisney, and thanks so much for bringing us such a characterful question concerning your February 2023 plans to vacation within the magic and wonder of Walt Disney World...View Related Videos - On Nov 21, 2022
Selina from NSW askedWe are booked to go to Animal Kingdom on the first Monday & Tuesday in December - if after Monday we find we have covered Animal Kingdom can we change our Tuesday Booking to Magic Kingdom instead? Jane AnsweredHello Selina, Heigh-ho and welcome to planDisney from all the way down under in beautiful New South Wales, Australia! It's so good to see you here today within our pixie-dusted spot.Thanks so much...View Related VideosHolidays at Walt Disney World | planDisney Podcast – Special Episode
- On Nov 21, 2022
Shelley from UT askedHow do I speak with an agent to modify my plans I have already booked?Jane AnsweredHello Shelley,Welcome to planDisney! It makes me smile as wide as the Cheshire Cat to see you here today.Shelley, I'm pleased to say that Cast Members are always on hand to assist Guests who wish to... - On Nov 21, 2022
Lysa from GB askedHi Jane. Thanks for your reply. So is the Starcruiser Availability Calendar not on the UK website? I’d rather not spend time in a queue on the phone. It’s much easier to check online to see when Oct 23 bookings are ready. Can you post a link please? :-)Jane AnsweredHello again, Lysa, Thanks for returning to me with your follow-up question regarding your plans to visit Walt Disney World Resort and Star Wars: Galactic Starcruiser - A 2-Night Immersive Adventure...View Related Videos