
Jane D, United Kingdom
- 5/19/2022
About Me
About My Family
About My Disney Experience
Questions I’ve Answered
- On May 18, 2022
Madelyn from WI askedCan I get groceries delivered to the front desk at All Star Sports Resort? And pick them up after I arrive?Jane AnsweredHello Madelyn, Welcome, and thanks so much for taking the time to stop by planDisney with such a great question concerning your upcoming magical May vacation at Walt Disney World Resort.Oh boy! I...View Related Videos - On May 18, 2022
Erik from NJ askedHello! How far in advance would you recommend making park reservations for Epcot and AK? We are coming the last week in August. This will be our first time traveling since they instituted the park reservation system-don't want to get shut out!! Thanks!Jane AnsweredHello Erik, Heigh-ho! And welcome to planDisney, it's so great to see you here today.One of my greatest joys is found in planning a practically perfect in every way jolly holiday to the magic of...View Related Videos - On May 18, 2022
Molly from Yorkshire askedHow do I book Capture the moment from the UK?Jane AnsweredHello Molly, and welcome to planDisney.It's simply supercalifragilisticexpialidocious to see you here today! And, as the current UK-based Panelist, it truly is my pleasure to try and ensure your...View Related Videos - On May 16, 2022
Jeroen from noord holland askedHi, is to possible to get an 1 day ticket? Can't find it on the site. Thank you.Jane AnsweredHello Jeroen, May I wish you a very warm welcome to planDisney! It's totally tiggerific to see you here today.As a fellow international Guest myself, I can totally relate to having somewhat limited...View Related Videos - On May 16, 2022
Stuart from North Yorkshire askedI know magic bands are not sent out to home addresses, i was wondering would we have tickets sent in the post to the uk?Jane AnsweredHello Stuart,As the current UK-based Panelist, it really does make me smile as wide as the Cheshire Cat to welcome you here today to our planDisney Wonderland!Stuart, it sure sounds as if you might...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On May 16, 2022
Sarah from Bristol askedHaving issues adding Genie+ to my existing park tickets. Been advised to go to "My Experience Acc", "Tickets & Memory Maker" and I should see a blue link that says "change tickets". Can see my tickets but no link to amend?Jane AnsweredHello Sarah, Thanks so much for dropping back to planDisney with such a great follow-up question for us to help you with! And, as the current UK-based Panelist, it will be my absolute pleasure and...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On May 16, 2022
Fiona from East Renfrewshire askedI have booked with attraction tickets, where do i collect my tickets on arrival? Jane AnsweredHello Fiona, and welcome to planDisney.It's totally tiggerific to see you here today, and as the current UK-based plandDisney Panelist, it will be my absolute pleasure to assist with your...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On May 16, 2022
Hannah from Lancashire askedHello again We arrive from the uk late afternoon/early evening if everything runs smoothly. We have park reservations for then. If we are unable to make it, will there be any consequences?Jane AnsweredHello again Hannah, and a warm welcome back to planDisney!It's bibbidi-bobbidi-brilliant to see you here, and thanks for asking us yet another wonderful question concerning your jolly July holiday at...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On May 15, 2022
Andrea from Berkshire askedHi, when we lasted visited im sure i was able to print out the pages from MyPlans on My DisneyExperience so that the kids could look at it. now when i try to do it its 22 pages long and we dont have that many plans:) Am i missing a print option on the pageJane AnsweredHello again Andrea, and welcome back to planDisney!It's supercalifragilisticexpialidocious to think that your family's jolly June holiday to Walt Disney World Resort is almost upon you! And I feel...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On May 14, 2022
Amor from Gauteng askedGood afternoon, we are getting married in South Africa on the 18th of Feb 2023, we would love for our honeymoon to be in disney world florida. We want an amazing package with the best value for our special trip.Jane AnsweredHello Amor, Firstly, from all of us here at planDisney, we wish you many congratulations on your engagement and subsequent wedding planning for February 18th, 2023! I can just imagine how excited...View Related Videos - On May 14, 2022
Sarah from Leicestershire askedTrying to book droid depot and AK starlight safari. Showing availability for the dates I want but no button or option to book. Says can book via my Disney exp app but won’t load. Is a phone number but I live in the UK.Jane AnsweredHello Sarah, and welcome to planDisney.As the current UK-based Panelist here at planDisney, it truly is my absolute pleasure to be the lucky Panelist assisting you today!Sarah, I'm so happy to share...View Related Videos - On May 13, 2022
Samantha from Lancs askedI’m in the U.K. and have no option to change my booking in my disney experience? Also I’ve got friends coming to stay with me for a few days, will they need to pay anything?Jane AnsweredHello Samantha, and welcome back to planDisney!It's so bibbidi-bobbidi-brilliant to see you back here once again, and with such great questions for us to help you with too!Oh boy! It sounds like...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On May 12, 2022
Adam from Tyne and Wear askedMy tickets have changed in the My Disney app from 14 day Ultimate tickets to 7 day PDS special offer tickets (with memory maker). Don't know when and it also removed all my park passes I had booked. I've emailed my booking company but any idea why?Jane AnsweredHello Adam,As the current UK-based Panelist here at planDisney, it really is my delight to welcome you here today. It's always such a pleasure for me to have the bibbidi-bobbidi-beautiful...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On May 12, 2022
Lee from Hertfordshire askedHow do I cancel my hotelJane AnsweredHello Lee, Welcome to planDisney, and thanks for bringing us such an important question.It's a sad fact that sometimes even the best-laid plans need to be altered, or worst still, cancelled. And...View Related Videos - On May 11, 2022
Chloe from Staffordshire askedWhen would flights to book a package from the UK in September 2023 please.Jane AnsweredHello Chloe, and welcome to planDisney. As the current UK-based Panelist here at planDisney, it's always an added delight for me when I get the pixie-dusted opportunity of assisting a fellow British...View Related VideosTips For Visiting Star Wars: Galaxy's Edge & Star Wars: Galactic Starcruiser
- On May 9, 2022
Rhonda from MO askedWe would like to know the hours of the parks in September to plan which parks we want to go to on what day. Is that information available?Jane AnsweredHello Rhonda, and welcome to planDisney!I'm so very pleased to learn you're in the midst of planning what's sure to be a truly zip-a-dee-doo-dah September vacation to the magic of Walt Disney World...View Related Videos - On May 9, 2022
Lisa from TN askedWe have reservations at Saratoga springs may30-june5. I noticed extended hours for deluxe hotels. Does that hotel qualify for them? Jane AnsweredHello Lisa, Welcome to planDisney! I'm so happy that you've taken a moment to drop by with such an important question about your upcoming vacation later this month, and into early June at Walt...View Related Videos - On May 9, 2022
Venise from NJ askedWhen does the 50th Year Anniversary end?Jane AnsweredHello Venise, May I begin by wishing you a very warm welcome to planDisney! We're so incredibly happy that you've taken the time to stop by with such a great question for us to help you with.I can...View Related VideosTop Spring Break Tips at Disney | planDisney Podcast - Episode 1
- On May 9, 2022
Debra from PA askedAre paper straws used everywhere in Walt Disney World? If so, I think I will pack reusable ones.Jane AnsweredHello Debra, Heigh-ho! And welcome back to planDisney, it's so good to see you here once again.This is such a great question, Debra! In recent years my own personal mission has been to "Reuse,...View Related Videos - On May 9, 2022
Paul from Lancashire askedHi, I no longer have the email address included on my profile. When I attempt to change it, it states that a code has been sent to my email address. However I cannot access this and therefore do not receive it. How can I change my email address?Jane AnsweredHello Paul, Welcome to planDisney! As the current UK-based Panelist, I'm so happy that you've taken the time to stop by with such an important question for us to help you with! After all, it goes...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On May 9, 2022
James from LA askedHello, we will be staying at Beach Club Villas June 18,19 Saturday and Sunday nights, I am trying to find out when and where extra evening hours is availabe?Jane AnsweredHello James, Welcome to planDisney, and thanks for bringing us such a tiggerific question about your upcoming June vacation to Walt Disney World Resort.Oh boy! I've been lucky enough to have stayed...View Related Videos - On May 9, 2022
Bonita from MN askedWe are staying at the cabins at fort wilderness . We are planning on having instacart deliver groceries. My question is where do we pick them up ?Jane AnsweredAs they say in the wilderness, "Howdy Bonita!"Welcome back to planDisney, it's so great to see you here once again.Bonita, you are so smart to be planning ahead for an Instacart delivery of groceries...View Related Videos - On May 9, 2022
Claire from Tyne and Wear askedhi i am trying to register my tickets and it says they are already linked to an account?Jane AnsweredHello Claire, and welcome to planDisney!Thanks for bringing planDisney such an important question today, and as the current UK-based planDisney Panelist, it will be my delight and privilege to offer...View Related VideosThe best digital tools for Walt Disney World Resort vacations!
- On May 8, 2022
Allan from Renfrewshire askedHi, I am desperately trying nightly to get a reservation for the Droid Depot for my son on July 3rd 6th or 7th and get nowhere with the app or the website? Can anyone help me as it is the one thing he really has his heart set on?Jane AnsweredHello Allan,Bright suns and welcome to planDisney! As the current UK-based Panelist here at planDisney, it will be my utmost pleasure to offer you some Alderaan-assistance today for your...View Related Videos - On May 7, 2022
Katie from ID askedDisneyworld's website with not let me in. Its like it kicked me out.. Did someone forget to give Mickey his cheese? Please help..planning a 80th bday party!!Jane AnsweredHello Katie, Welcome to planDisney! I'm so happy that you've stopped by with such an important enquiry for us to help you with.Of course, it goes without saying that everyone's pal, Mickey Mouse is...View Related Videos - On May 7, 2022
Hayley from England askedHi does disney world offer discount for disabled guest and carers, I can't find anything and know paris offer this service . King regards hayJane AnsweredHello Hayley, Thanks for returning to planDisney with another wonderful question about your October holiday to the magic of Walt Disney World Resort. I must tell you that as the current UK-based...View Related Videos - On May 6, 2022
Saad from Dubai askedHello I would like to ask about the ticket for adult and child?! Am planning to visit in august for two parks for two daysJane AnsweredHello Saad, May I wish you a very warm welcome to planDisney! It's totally tiggerific to see you here today.I'm excited to learn that you and your Mouseketeer are planning on visiting the magic and...View Related Videos - On May 6, 2022
Laurent from aquitaine askedhello we are french and we have a disabled child (TDA), with disneyland paris we have a disabled access card associated with our passport, we are coming this summer for 4 weeks could someone give us the details to have the equivalent of this card (which woJane AnsweredHello, or should I perhaps say, "Bonjour" Laurent, and welcome to planDisney!It's so good to see you here today, and I thank you for bringing planDisney such an important question about your family's...View Related Videos - On May 5, 2022
Metin askedI promised to bring my family to Walt Disney Parks Orlando in 2023. We are 6 persons. Children are 25-35 years old. How can I plan the vacation with low-medium budget ? Thank you.Jane AnsweredHello Metin, Welcome to planDisney, and thanks so much for asking us such an important question about planning a future vacation to the wonder of Walt Disney World Resort.As a fellow international...View Related Videos - On May 3, 2022
Vilija from ON askedI was so excited to get a Hollywood & Vine reservation on our Hollywood Studios day.I’m concerned now as I look at the timing.Our lunch reservation is for 2:20pm, and we are building droids at 3:50pm.Is there any way we can make both reservations?Jane AnsweredHello Vilija, and welcome to planDisney!Thanks so much for stopping by with such a tiggerific question for us to help you with today! And, best of all, I see you've indicated that your magical...View Related Videos