• On Apr 19, 2018
    Bradley from WV Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My 2 year old son was diagnosed with Sensory Processing Disorder. Do we need to buy him a ticket in order to be able to use the Disability Access Service?

    Hi Bradley,

    Welcome to the Disney Parks Moms Panel! Mickey and Minnie Mouse are tickled that your 2-year old is coming to visit them at the Walt Disney World Resort!

    Although my husband has used the Disability Access Service on several visits, we have never used it for a 2-year old, so I called 407-560-2547 to verify my answer for you. The cast members with whom I spoke shared that your 2-year old son is a guest of Mickey Mouse and will not need a park ticket. When you arrive to your first theme park, stop by Guest Relations and request the Disability Access Service for your son. A cast member there will assist you. I suggest that you keep your son's MagicBand with you. When we have visited, the Disability Access Service was linked to my husband's MagicBand. 

    When we have used this service in the past, the girls and I have been allowed to ride with my husband. Either one of us can approach a cast member at the entrance to a ride and request a return time. Once we return, however, my husband has to scan in first for the ride. We have been able to use the Disability Access Service in addition to Fast Pass+

    Bradley, before you visit, be sure to review the Services for Guests with Disabilities Guide. In particular, review the Services for Guests with Cognitive Disabilities. Your son might need a break area during the day - check the guides to locate those areas in the parks. In Magic Kingdom, for example, Tom Sawyer Island is listed as a break location - know that you have to ride a raft to get to it!

    Magic, memories and Minnie Mouse hugs,
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

Related Video

  • thumbnail image for DisneyKids - Baby Care Centers Aren’t Just for Babies

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.