• On Mar 26, 2017
    Cassandra from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I have a 10 year old son with autism. We went to Disney 2 years ago and it was a real challenge because we would wait on line for over an hour, and by the time we got to the ride, he was having a meltdown and refused to go, Are there any accomodations?

    Welcome to the Disney Parks Moms Panel, Cassandra.

    I am honored you contacted us and empathize with your situation, as I used to experience challenges with my Autistic son during our earlier visits. Walt Disney World Resort makes a sincere effort to afford all Guests an enjoyable and inclusive visit through Services for Guests with Cognitive Disabilities.

    May I suggest speaking with a Cast Member at any Theme Park Guest Relations with all in your travel party including your son, to discuss Disney's Disability Access Service (DAS) designed to accommodate Guests who are unable to wait in a conventional queue by affording them a return time for their desired attraction? If this service is deemed beneficial for your son, a digital photo image will be taken of him and everyone’s Theme Park Ticket Cards or MagicBands will be associated to your son’s (DAS) information. The (DAS) can be utilized with FastPass+ service to enhance your visit.

    Please refer to the Resource for Guests with Cognitive Disabilities which offers a Visual Schedule for touring and the Attraction Details Guide for all 4 Theme Parks to further acclimate and prepare your son.

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Meet the Panelist: Jacqueline, Ontario

Hello there, I'm Jacqueline from Ontario! I am passionate about Walt Disney World Resort. Each of our Disney Parks vacations have been unique and memorable, bonding our family in ways like no other vacation. Disney vacations quickly became an annual tradition, and we always look forward to our next Disney Parks and Disney Cruise Line vacation! I would be so happy and honored to help you plan your magical Walt Disney World Resort vacation.

Learn More About Jacqueline

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