AA; Captain Mickey with Mom and son
  • On Jun 10, 2024
    Susan from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My 11-year old grandson ended up without a reservation on an excursion we booked and we didn't notice right away. It says that the excursion is now full. Do we, therefore, have to cancel the excursion or is there a way to get him added?

    Welcome back to planDisney, Susan!  I'm glad that you sailed by with your question.

    I'm not sure when your sail date is, but other Guests may cancel this Port Adventure, allowing you to book your grandson and keep your reservation.  This will require you to continue to check the Disney Cruise Line website or the Disney Cruise Line Navigator app for an opening.   I have a friend who had the same thing happen to her, unfortunately.  After checking the website every day, a reservation eventually opened up, and she could book the Port Adventure.  

    If you need to cancel, please note the cancellation policy of most Port Adventures is 3 days prior to sailing.  You can check your Port Adventure cancellation policy on the Disney Cruise Line website because it could be different.  If you do not cancel by the deadline, the Port Adventure is non-refundable, and you will be charged. 

    Susan, with a bit of pixie dust, I hope there is an opening for your grandson on your Port Adventure.  If not, check out the other Port Adventures offered for your Port of Call.  Sometimes, there are very similar ones.  For example, two Port Adventures may go to the same beach, but one includes lunch, and the other does not.  If you have any other questions, come back to visit us at planDisney.

    Bon Voyage!
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Meet the Panelist: JoVonn, Georgia

Hi there! I am JoVonn from the Peach State of Georgia, and I love sailing the high seas aboard Disney Cruise Line.  Over the last ten years, I have enjoyed being a voyager along with my son and sister, making memories and having adventures.  I look forward to helping you plan your next vacation.   Learn More About JoVonn

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