• On Apr 30, 2017
    Jennifer from SD Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My 4 year old broke her leg & will be in a full leg cast for upcoming trip. Wondering how to handle. Stroller or wheelchair? She will not be able to walk, what options are available for disabilities?

    Hi Jennifer,

    Welcome back to the Disney Parks Moms Panel! Thank you for bringing this question to us.

    Alert, alert - there is a princess down! Rest assured she will be well cared for at the Walt Disney World Resort. There are an array of Services for Guests with Disabilities. In particular, they offer a range of accommodations for guests with Mobility Disabilities

    Definitely rent a wheelchair. Be advised, however, that they are distributed on a first-come, first-serve basis. You can always try an outside vendor that delivers to Walt Disney World Resorts. There is a list of featured providers on the Wheelchair Rental site. My husband has a mobility disability and we have been pleased with the level of service provided by cast members.

    I would also suggest that you make a note on your resort reservation requesting a wheelchair accessible room and/or a room close to the main building. On the day of your arrival, if you are assigned a room that is not either of these, feel free to call guest services and speak with someone about your predicament. The last time we visited, we did online check-in and I received a text message alert when our room was ready. The room location was not what I had requested. I called the guest services number provided in the text message and was able to get another room that better suited my husband's needs.

    Certainly, I do empathize. I broke my ankle years ago and had to wear a full leg cast. It was a struggle, especially learning how to walk with crutches!

    Despite this challenge, I trust your princess and the rest of the royal entourage will have a magical time Jennifer!

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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