Avengers Campus featuring Thor
  • On May 20, 2022
    Marcos from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Since it wouldn't let me change the dates without canceling the reservation, it says it is refunding the money I have paid. How long will that refund take? I want to book for the new dates as soon as possible.

    Greetings and welcome to planDisney, Marcos, we thank you for your question!

    Marcos, I am sorry to hear that you experienced a bit of difficulty in managing your Disneyland Resort - Theme Park Reservation and yes, you are correct, the system cannot modify existing Disneyland Resort - Theme Park Reservations, it can only cancel them. We greatly appreciate your patience and apologize for any inconvenience and I am hoping that by the time of my response your refund has been processed. It has been my personal experience with any of my own refund matters that it takes anywhere from 7 to 14 days and sometimes a bit longer for any returns, and that too depends on the source of original payment.

    I would highly recommend referring to the Disneyland Resort Theme Park Reservation Availability calendar for a new set of dates and then proceed to secure your new Disneyland Resort - Theme Park Reservations as soon as you can, as the popularity of visiting The Happiest Place on Earth is steadily increasing.

    Tips:
    Upon entry into a Disneyland Resort theme park, using the Disneyland Mobile App, select the Disney Genie+ service to save time waiting in lines for attractions that offer the Lightning Lane entrance, plus you'll enjoy unlimited digital downloads of Disney PhotoPass attraction photos including Magic Shots from your day!

    Take a closer look at all the Disneyland Resort activities to prepare for your magical visit so you do not miss out on any of your preferred experiences!

    Marcos, it was my pleasure assisting you today, I wish you success with securing your new Disneyland Resort - Theme Park Reservations, please stop by for any other planning questions, thank you kindly!

    Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

Related Video

  • thumbnail image for All Things Disneyland Resort | planDisney Podcast - Episode 2

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.