• On Mar 7, 2012
    Wanda Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    hello! I will be in the world this spring with my three girls, we will be staying at coronado springs resort. we are flying in and using disney bus transportation. when will i get the tickets? our first time could you tell me how things work?

    Hi Wanda!

    Congratulations on your upcoming trip to Walt Disney World!

    Walt Disney World Travel Co. & Disney's Magical Express, usually send their documentation packages out approximately 30-40 days prior to your arrival date, and you can expect to receive them three to four weeks prior to your vacation. There are two separate packages you should expect to receive if you are using Disney's Magical Express service from the Orlando Int'l Airport.

    If you reach 14 days prior to your travel date and have not yet received your package(s), definitely contact Walt Disney World and they will arrange to get everything out to you in plenty of time prior to your departure.

    Mishaps can occur in the mail system - but reprints are quickly arranged and will get out to you in a flash!

    If you're missing BOTH sets of travel documents, contact (407) W-DISNEY and a Cast Member will coordinate with Magical Express to arrange its delivery as well. Be sure to have your Resort Reservation number handy when you call.

    If you're only missing your Disney's Magical Express luggage stickers and motor coach transportation vouchers, contact them directly at 1-866-599-0951.

    Wishing you a Magical vacation Wanda!

thumbnail image for Kirsten

Meet the Panelist: Kirsten, Ontario

I'm a Canadian stay at home mom with 2 great kids. I've loved Walt Disney World since my own first trip at age 7. Now, my husband and I enjoy creating Disney vacation experiences with our children as often as possible. Each new visit is unique and Magical! Learn More About Kirsten

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