Mom and Daughter at Disney's Polynesian Village Resort Room
  • On Jun 3, 2010
    Amy from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We were in the World last week and came home late Monday night. After a 3 hour delay and getting in at 2 AM, my 6 year old left his Boba Fett hat on the airplane. Is there any way I can buy another one now that I am home?

    Hi Amy,

    Oh no!  I sure hope your Walt Disney World vacation held enough magic to overshadow the hassle you endured on your way home!  I'm so sorry to hear that your son has lost his souvenir - but hopefully you can have it replaced in no time.

    It is actually quite common for guests to regret not buying a specific souvenir, or look to replace something lost or broken, so thankfully Walt Disney World has a mail order merchandise department.  This is the best place to start in your quest for a new Boba Fett hat.

    They can be reached by telephone at 407-363-6200 or via email at  When calling be prepared to describe the item with the most detail possible.  I you can can remember the location that you purchased the hat, the price you paid or anything else specific about it this will help tremendously in tracking down another one.  If you happen to have your receipt from the last one, that would probably be the best way to make sure you get the same replacement item.

    Good luck!
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Meet the Panelist: Karen, New Hampshire

Ahoy matey!  My name is Karen and if there is such a person as the all-American Disney Mom, I'm it. I am a proud card-carrying member of Disney Cruise Line's Castaway Club and I would love to help you plan your Disney Cruise Line vacation! Learn More About Karen

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