Overview Shot of Disneyland
  • On May 22, 2022
    Lisa from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was wondering where do we register a disability for our visit to Disneyland and what we need.

    Hiya, Lisa, and thanks for stopping by planDisney!

    Your summertime visit to the Happiest Place on Earth is almost here… let the countdown begin! 

    I’m happy to report that the Disneyland Resort offers Disability Access Service (DAS) to assist Guests who aren’t able to wait in a conventional standby queue. There are two ways for you to register for DAS, including using DAS Advance, which allows you to pre-register online as early as 30 days before your visit, and no less than two days before. The other option is to wait and register for DAS when you arrive at the Disneyland Resort. You can register in-person at City Hall (in Disneyland Park), Chamber of Commerce (in Disney California Adventure Park), or any Guest Information location. 

    Since you’re within the 30-day window of your vacation, you’re able to use DAS Advance to pre-register if you’d like. With DAS Advance, you'll have a live online chat with a Cast Member about the reason you’re requesting DAS, and why you’re unable to wait in a standby queue. If approved, you’ll have the chance to book up to 2 one-hour return windows for select experiences, subject to availability. This is in addition to the regular DAS benefit of making return-time selections throughout your day. You’ll be able to make those additional return time selections from the convenience of your Disneyland app once you’re inside the theme parks. 

    If you register in-person at the Disneyland Resort, you’d have a similar conversation with a Cast Member, who would then schedule your first DAS attraction for you. From that point forward, you’ll be able to schedule your own DAS return times using the Disneyland app. 

    Last but not least, here’s the Entertainment Schedule for your arrival day, so you can start mapping out your magical plans! If you have any additional questions, please stop back at planDisney… we’re all EARs!

    Can’t wait to see ya’ real soon,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

Related Video

  • thumbnail image for All Things Disneyland Resort | planDisney Podcast - Episode 2

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.