• On May 1, 2020
    Maryn from Tewksbury Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was wondering if I can get pictures from 2018

    Welcome to the Disney Parks Moms Panel, Maryn! 

    Some of the most beautiful memories I have made with my loved ones while visiting the Walt Disney World Resort were captured  by Disney PhotoPass Service. My all time favorite photo was taken at Magic Kingdom Park the day my oldest daughter met Tiana, her number one Disney Princess. The photographer was so talented and captured the exact moment she closed her eyes as she held on tight to one of her favorite characters. 

    Because these moments matter so much, I am glad that all digital content linked to My Disney Experience expires 45 days from the date the photos and videos were captured. If you purchase Memory Maker you have access to unlimited downloads of all photos and videos before the expiration date. Memory Maker Day is also available for purchase if you are interested in the content from one particular day, and you are also welcome to purchase individual photo downloads and even order prints. 

    I have confirmed with a Disney PhotoPass Service Cast Member that photos are available up until their expiration date, and that their server unfortunately cannot hold photos for a longer period of time. If you traveled with other family members and friends, and shared media with each other on My Disney Experience, they may have had access to your photos. I always share all my digital content with friends traveling with me and many times they end up downloading some of my photos. I recommend checking with them if they may have stored some of your memories. 

    It was a pleasure answering your first question, Maryn. I hope you come back to visit us again real soon! 

    Best magical wishes,
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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