Radiator Springs
  • On May 9, 2021
    Megan from CA Asked

    Hello! Just wondering. One of the people in my party had an emergency and won’t be able to go to the park on the day I reserved. Is there any way I can change the name on the ticket and keep the reservation on the day?

    Hey there, Megan!

    Welcome to planDisney, we’re happy to help. Yay! I’m so happy to hear that you have already purchased your tickets and made your Theme Park Reservations for your visit. Just think, you’re almost there! Soon you will be strolling down Main Street, U.S.A., or riding your favorite attraction. Your day will be filled with so much fun, I’m so excited for you!

    Megan, I completely understand that things do come up. Since you are looking to change the name on one of your tickets, I recommend giving the Ticket Service line a call. A Cast Member there will be more than happy to help take care of this for you. Once the tickets have been reassigned, to the correct people, you should be all set and ready to go. I do recommend calling and taking care of this switch as soon as possible. 

    Let us know if there’s anything else we can help you with as you continue to plan for this ebchanting return

    -Shantel 
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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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